Chris pointed out that firstly “Businesses that target two-sided markets are extremely hard to build but also extremely hard to compete against once they reach scale” . Secondly “In almost every two-sided market, one side is harder to acquire than the other” and (Thirdly) “the most common way to attract the hard side is the ladies’ night strategy: reduce prices for the hard side, even to zero“.
The message in all this is if you are going to use “Freemium” as a strategy to rapidly build market share first make sure you are operating in a two sided market and then make sure only the hard side gets the product and services for Free.
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